Change Fee Review

A Joint Committee between the THA and Caribbean Airlines Limited has been set up to review and evaluate the $50 change fee on the domestic air bridge.

The change fee was introduced on December 12, 2017, and applies to passengers who would like to change their confirmed tickets to another flight or date.

The committee will also evaluate changes in travel behaviour on the air bridge and improvements in customer travel experience.

The public is invited to submit feedback and recommendations on the application of the $50 change fee and travel experiences.

Comments can also emailed directly to the chairman of the THA/CAL Joint Committee at tha.calcommittee@gmail.com.

Passengers or the general public who wish to meet with the Committee can also send a written request to the email address above. The deadline date for all submissions is October 31.

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